It is the one question I am often asked, “how did you start your global career?”
After university, I was lucky to work for a firm that invested in building global leadership skills among its staff. It is a great way to get started and many companies, like Alibaba, are actively training young employees on global leadership skills as part of their overseas expansion strategy.
Here are several skills that I have found invaluable working globally that will help you standout in a competitive global landscape:
Communication skills. An ability to speak clearly, write clearly and to listen intently will be the key to your success. Remember to slow down and be much more clear in your use of your native language than you would normally be to ensure all of your colleagues understand your message. Work to acquire a common second language at working proficiency (French, Spanish, Mandarin).
Critical thinking. An ability to analyze different scenarios, data and research as well as patterns in behaviors or systems is vital. You will constantly be assessing projects, goals and expectations across many countries; an ability to identify trends or outliers will enable you to be more efficient.
Cultural dexterity. This one takes practice and it is what I call “leaving your country behind on the tarmac.” You must be able to step outside of cultural constructs. A great tip for doing so is by telling yourself – constantly if needed – that you may be the only Canadian, Singaporean, South African that your colleagues and/or clients ever work with, so leave them with a positive experience.
Ethics. You may be surprised by the standard code of ethics in the countries you will work in and some of the conduct you encounter may be considered unethical or corrupt in your country of origin. My advice is to stay true to your moral compass and remain calm when faced with such conduct. Acting outraged and indigent will make you look somewhat dramatic and will get you nowhere. Use it as a way to start educating your team on other ways they may consider achieving their goals.
Global mindset. Being open to new ways of working and seeing the world is essential as well as being able to view challenges and opportunities through a global lens. It will also make your day-to-day interactions with your colleagues more pleasant; however, do not expect to be a pro at this from the outset. That comes with practice.
Team adaptability. Having a team mindset and experience leading teams is a must. Your management style may need to adjust depending on the business culture. Mastering an ability to be patient – observe and listen when in meetings and in your daily interactions with your team – will help you decipher expectations, cultural understandings and ways of working.